At  TEAFACTORY.IN, we strive relentlessly to bring you the  quality products. Our quality team ensures that every product shipped is carefully scanned for any issues. However, in the rare case you want to return/exchange your product, here is our returns policy :

1. You must inform us about the return/exchange within 4 days of delivery by replying back on the order confirmation email that you received at the time of placing the order. You can alsoWhatsapp usyour request(along-with your order number)  on +91 7629816279

  Please note that a telephone call is not enough to initiate the return process.

• We will be happy to exchange the products for size / style. In the rare case that you totally didn’t like the product and want to return it, please mention the issue in the email.
• Once your exchange/return request is approved , there are two ways : 1) You can either self-ship the item to us OR 2) We can arrange for reverse pickup..
• When we receive back the item, our quality team will inspect it. All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
• In the case of exchange, we will then ship you the new item. Please note the items can be exchanged only once.
• In case of return, we will issue you a coupon equal to the amount of your purchase. You can use this coupon to do any other purchase on our website. Please Note : We do NOT provide return bank/cash transfer.
• TEAFACTORY.IN  reserves the right to withdraw return / exchange on certain discount items.
• Items marked for Clearance Sale are deeply discounted and can neither be exchanged nor returned.
• Items purchased via use of coupon can neither be exchanged nor returned.
• If you have any other queries / concerns regarding returns, please reach out to us at [email protected]

Sincere Regards,

Team TEAFACTORY.IN

Return Address :

PO/DIST-NAMSAI, ARUNACHAL PRADESH-792103

+91 -7629816279